Shipping & Delivery
SHIPPING INFORMATION
Where do you ship to?
We are happy to offer our customers worldwide shipping of all our products. We are currently unable to deliver to PO Box addresses.
Do you offer free shipping?
We offer free shipping options to all countries in the EU on orders over 50€. Worldwide shipping is costly, and for orders outside Europe, we therefore ask our customers to pay a small fee to cover part of the shipping costs.
When do you ship my order?
If you place your order before 2pm on weekdays we will in most cases ship your order the same day. Orders which you place during weekends or holidays will be processed the following weekday.
Can I track my order?
Yes you can. When your order is dispatched you will receive an email with your tracking number and a link to a website that allows you to monitor the delivery status.
What do you charge for shipping to my destination, and how long does it take for my order to arrive?
We offer a range of different shipping options to ensure there is one which satisfies your personal preferences. The different options, and their transit times and costs, are listed in this chart.
Pricing & customs information
We The price of the goods or services you order is the price that is posted on gripgrab.com at the time you place your order. All prices are stated inclusive of local VAT.
The cost of delivery of the goods or services you order is not included in the price of the goods or services you order. The delivery price depends on the destination of your order. Free delivery applies for basket values on or above certain values depending on the destination of your order. Please refer to our Delivery page for an overview of delivery costs to your destination.
Please observe that depending on the specific circumstances, you may be liable to pay taxes, duties, customs’ fees, processing fees etc. on your order.
EUROPE - FREE SHIPPING ON ORDERS OVER 50€
| Shopping options | Shipping price | Transit time |
|---|---|---|
| Economy Parcel Shop | 5.00 € | Est. 2-5 days |
| Express Parcel Shop | 6.00€ | Est. 1-3 days |
| Home Delivery | 5.00€ | Est. 2-5 days |
| Express Home Delivery | 7.00€ | Est. 1-3 days |
Global
| Shopping options | Shipping price | Transit time |
|---|---|---|
| Global Express Home Delivery | 20.00€ | Est. 2-5 days |
| Global Express Home Delivery (Russia and Africa) | 20.00€ | Est. 3-7 days |
Denmark - FREE SHIPPING ON ORDERS OVER 50€
| Shopping options | Shipping price | Transit time |
|---|---|---|
| Economy Parcel Shop | 5.00 € | Est. 1-2 days |
| Home Delivery | 6.00€ | Est. 1-2 days |
| Work Place Delivery | 5.00 € | Est. 1-2 days |
*Transit times are estimated and the starting date is calculated from the day you receive your tracking number.
DISCLAIMER: Please expect longer transit times during peak season
During peak shopping periods such as Black Friday, Singles Day, Cyber Monday and Christmas, transit times from our shipping partners are unfortunately longer than usual. This is due to the increased number of parcels being shipped worldwide.
From Monday to Friday our warehouse team do their best to pack and ship out your order within 24 hours of receiving it, but sometimes our shipping partners may not be able to deliver it to you within the suggested transit times.
Once the parcels are picked up by our shipping partners, there is unfortunately little we can do to speed up delivery times.
You can always track the status of your order via the shipping link which we have sent to you in a separate email.
We are sorry for any inconvenience this may cause but hope for your understanding.
What if I need help?
You can always get in touch by writing to us at support@gripgrab.com.